Help Center
Welcome to the myBCA Indonesia Comic Con x Indonesia Anime Con 2025 Help Center. We're here to assist you with any questions or concerns you may have. Choose from the options below to get the help you need.
Contact Us
Our support team is available to help you with ticketing inquiries, event information, and general questions.
Quick Links
Find answers to common questions and important information:
- Frequently Asked Questions (FAQ) - Find answers to common questions about the event
- Ticket Terms and Conditions - Learn about ticket usage rules and policies
- Ticket Refund and Return Policy - Understand our refund and return policy
- Event Policy - Review event rules and regulations
- Privacy Policy - Learn how we handle your personal information
- Terms of Service - Read our terms and conditions for using this website
Common Topics
Ticketing
- How do I purchase tickets?
- Where can I find my e-ticket after purchase?
- What should I do if I didn't receive my e-ticket?
- Can I transfer my ticket to someone else?
For detailed answers, please visit our FAQ page or contact us directly.
Event Information
- Event date: Oct 25-26, 2025
- Event time: 10 AM - 9 PM
- Venue: Jakarta International Convention Center (JICC) Senayan
Response Time
We strive to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend contacting us via WhatsApp for faster response.
Business Inquiries
For exhibitor registration, sponsorship, or media partnership inquiries, please contact us through the channels above or visit our Contact page.